Retired Sheriff's Deputy Makes Big Difference for YMCA

Written by Jamey Singleton. Posted in News

carpetNeil Moses retired from the Roanoke City Sheriff’s office after over 20 years of service to dedicate more time to his growing cleaning business Next Level Building Solutions. Next Level prides itself on being a top notch full service commercial cleaning business that now employees nearly 30 individuals under the leadership of Ashley Rogers the General Manager. After becoming a janitorial services provider for the Franklin County Family YMCA Neil decided to make a donation to the Y to help the overall appearance of the building.

“We originally asked Next Level in to do a one-time cleaning of the locker room facilities but they looked so much better we decided we had to retain their services. It was at that time Mr. Moses said he was interested in donating new carpet to the YMCA facility,” says Jim Currie CEO of the Franklin County YMCA.

The YMCA facility which is nearly twenty years old is in the progress of making improvements to energy efficiency and overall appearance so it was a perfect time to install new carpet. Working with a local flooring provider Mr. Moses donated and installed over 800 square feet of new carpet to the YMCA’s Rocky Mount location. The new carpet is commercial grade and designed to handle the high traffic volume of the busy YMCA location.

“I could have cleaned the older carpet and made it look good but knowing how important the Y is to Franklin County I wanted to do a little bit more. It’s important for Next Level to not only offer our customers the best possible janitorial and floor services but to help our community. In this case we were able to do both,” says Moses.


Fallen Tree from Logging Cuts Power to Nearly 2,000 AEP Customers

Written by Jamey Singleton. Posted in News

CaptureaepGLADE HILL - The lights suddenly went out for around 2,000 Appalachian Power customers Saturday around noon, according to AEP's web page.

AEP's senior communications consultant Teresa Hamilton Hall says loggers were cutting trees when one fell into a line that happens to supply power to a large number of customers in the Glade Hill/Redwood area of Franklin County.

Ir may take until 9 p.m. Saturday for power to be restored, according to the company's outage web page and text alert service. That's over four hours later than the company's initial estimated restoration time of 4:30 p.m.

The outage area includes the Shentel Cable head end on Golden View Road along with the Cable 12 studios off of Webster Road. Shentel's generators are keeping cable and internet service online while power crews work to restore power to the area. Cable 12 operates on a different set of generators, and viewers may experience a frozen picture until all systems are back up and running later Saturday afternoon. 

AEP has a total of 525,372 customers in Franklin County. This afternoon's outage of 1,989 accounts for less than one percent of costumers without service.

Stay with Cable 12 for any further updates. We appreciate your patience while we work to restore our signal. 


F.C. Sheriff's Dept. Warns of 'Jury Duty' Phone Scam

Written by Jamey Singleton. Posted in News

Phone-Scam-AlertFRANKLIN CO.- There's a new phone scam the Franklin County Sheriff's Department wants you to know about.

The sheriff's department says they've heard from people who have been called by someone pretending to be a member of the Franklin County Sheriff's Office. The caller claims the victim has missed court or jury duty and says the person needs to pay a fine or be arrested.

The scammer asks for the victim to stay on the line (cell phone) while going out to buy a Green Dot Money Pac Card. The scammer then asks for the information on the card and asks the victim to hang up.

"The money has been paid, the perpetrator has the information to retrieve the money, and the victim suffers the loss," the sheriff's department explained in a news release Friday. Green Dot cards are similar to gift cards that can act as prepaid credit cards. 

Captain Phillip Young says the county's sheriff's department doesn't call people if they've missed court or jury duty. The real way the process works is through the court system, where a subpoana would be issued in person. No fine money is every asked for or collected by a deputy over the phone, Young says.

If you or someone you know get a questionable call that you are unsure of, or if the scammers have tried to take advantage of you, investigators ask that you call the sheriff's office at 540-483-3000.