GLADE HILL - The lights suddenly went out for around 2,000 Appalachian Power customers Saturday around noon, according to AEP's web page.
AEP's senior communications consultant Teresa Hamilton Hall says loggers were cutting trees when one fell into a line that happens to supply power to a large number of customers in the Glade Hill/Redwood area of Franklin County.
Ir may take until 9 p.m. Saturday for power to be restored, according to the company's outage web page and text alert service. That's over four hours later than the company's initial estimated restoration time of 4:30 p.m.
The outage area includes the Shentel Cable head end on Golden View Road along with the Cable 12 studios off of Webster Road. Shentel's generators are keeping cable and internet service online while power crews work to restore power to the area. Cable 12 operates on a different set of generators, and viewers may experience a frozen picture until all systems are back up and running later Saturday afternoon.
AEP has a total of 525,372 customers in Franklin County. This afternoon's outage of 1,989 accounts for less than one percent of costumers without service.
Stay with Cable 12 for any further updates. We appreciate your patience while we work to restore our signal.