BBB Warns of Complaints Against Missouri Furniture Company

Written by Jamey Singleton. Posted in News

Three Virginians are among the hundreds of consumers who have filed complaints against an “F” rated Missouri furniture company.
Consumers tell Better Business Bureau (BBB) that Rough Country Rustic Furniture, a manufacturer of hand-crafted gun concealment and rustic furniture, fails to deliver goods in a timely fashion and is lax in issuing refunds. BBB advises consumers to use caution when dealing with Rough Country Rustic Furniture.
The Mountain Grove, Mo., business has been the focus of 209 complaints, most of which were received in the last few months and has an "F" rating, the lowest on BBB's scale. Virginia residents in Roanoke, Dry Fork, and Abingdon are among the complainants.
According to the company’s website, the business makes gun concealment furniture ranging from $115 flag wall art to $2000 bedroom sets. They also manufacture concealment lamps, wall art and shelves in addition to non-concealment home furnishings. Their products are marketed on their website and Facebook. They have more than 2 million followers on Facebook.
Delivery timeframes listed on the website vary by product, from “approximately 42-56 business days” for concealed compartment patriotic flags, to “approximately 84-140 days,” for bedroom sets and other larger items. In spite of being behind on fulfilling order commitments, the company continues to solicit and accept new orders.
Frustrated by a lack of timely responses to emails, a Houston, Mo., woman says she posted inquiries about her order on the business’s Facebook page, but the posts were deleted without a response.
Consumers report to BBB that calls to a phone number listed on the website reach a voice mailbox that is usually full. Emails receive an automated message informing customers to expect to wait several days for a response, but some frustrated consumers say they have not received any responses to their inquiries.

According to the website, the company planned to add staff and contractors in 2017 to “increase production and reduce wait times,” but complaints to BBB persist.

BBB offers the following tips for consumers interested in purchasing furniture
● Research the business and owners carefully before signing a contract,
providing any sensitive personal information or paying any money. Go
to to search for BBB Business Profiles or find contact info for your
local BBB.
● Pay by credit card whenever possible in case you need to challenge the
payment for non-delivery of the product.
● Read all terms and conditions carefully before completing a purchase online.
Make sure you read and understand return and refund policies. Know your
options in case you receive an item that was not as advertised.
● Read online reviews from several sources to get a balanced view of customer
experiences with a business.
● Don’t accept a professional-looking website or presence on social media as
verification that a business is trustworthy. Make sure to check other sources
like BBB.


Meth, Weed, Found in Man's Vehicle at Sheetz on 220 North

Written by Jamey Singleton. Posted in News

JasonAllticeFRANKLIN CO. - On December 7, 2017, at approximately 11:30 PM, Franklin County Deputies responded to a suspicious person call at Sheetz located at 20281 Virgil H. Goode Hwy.

Deputies made contact with Jason Ellis Altice.

Altice admitted to having methamphetamine and marijuana in the vehicle.

Altice was arrested and charged with two felonies and two misdemeanors. He is currently being held in the Western Virginia Regional Jail.


Penhook Woman Charged with Second Degree Murder for Fatal Stabbing of Rocky Mount Man

Written by Jamey Singleton. Posted in News

Amanda Marie HarperThe Franklin County Sheriff’s Office is currently investigating the murder of Cordarious Immanuel Wright, age 27, of Rocky Mount, VA.

On 12/8/2017 at approximately 10:00 PM, the Franklin County Sheriff's Office Emergency Communications Center received a 9-1- 1 call to the 200 block of Samuel Ln. in Rocky Mount on a report of a stabbing. Family members placed the call to 9-1- 1.

Witnesses advised that Amanda Marie Harper was the suspect and she had left the scene on foot. Deputies arrived within minutes and found Amanda Harper walking on Samuel Ln. Deputies and EMS units responded to the residence and found the victim, Cordarious Wright, inside the residence with a stab wound.

Wright died at the scene from a stab wound to the chest. Based on evidence at the scene and witness statements, Harper was arrested and charged with second degree murder. Harper is currently being held in the Franklin County jail without bond.

This is an ongoing investigation and additional information will be released when available. Anyone with additional information about this investigation is asked to call Investigations Sgt. Nolen at 540-483- 6662.