ROCKY MOUNT – The Franklin County Family YMCA is happy to announce that Jessica Thomason has accepted a position as the new Membership Director with the organization.
Jessica who has been with the Y for a little over three years has distinguished herself in the Y’s childcare department by managing over 600 registrations annually and creating fundraising programs. However, she truly excelled at developing lasting relationships with children and their parents in the Y programs.
The Y’s preschool children were always excited to see Ms. Jessica every morning when arriving for school.
“Jessica did a fantastic job in childcare and we are excited to see her move into managing the Y’s membership programs. She has a lot of great ideas and will make a terrific director,” says Jamie Stump, Childcare Coordinator with the YMCA.
In her new role Jessica will build upon her expertise in customer service to manage around 3,000 membership units across 3 locations in Franklin County. She will also be taking the lead in managing the Y’s group and corporate membership programs as well as overseeing operations and training of staff at the Y’s welcome centers.
“We are lucky to have Jessica as a part of the Y team. She is a great asset and has brought in lots of fresh ideas to recommit our staff to giving the great service that is our standard,” says Kevin McAlexander the YMCA’s Branch Director.
Thomason has already made improvements in her short time in the role including creating a monthly member newsletter, developed new training for staff and creating guidelines and best practices for providing the highest level of service to YMCA members.
“I’m excited to take on my new role with the Y. We have wonderful members and I am looking forward to offering new programs and services in the coming years,” says Thomason.